Shipping policy
At Amelune London, we strive to provide a smooth and transparent shipping experience for all our customers.
Processing Time
All orders are processed within 1–3 business days (Monday to Friday). Once your order has been processed, it will be dispatched promptly.
Shipping Time
Delivery times vary depending on your location. On average, shipping takes 5–10 business days.
Please note that these are estimated delivery times and may vary due to external factors such as customs delays or carrier issues.
Shipping Costs
We are happy to offer free shipping on all orders, with no minimum purchase required.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number. You can use this to monitor your delivery status at any time.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to factors beyond our control (e.g. customs, holidays, or courier disruptions). We appreciate your patience and understanding.
High Demand Notice
Due to high demand, orders may occasionally experience slight delays. We always strive to deliver your items as quickly as possible.
Incorrect Address
Please ensure that all shipping information is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Amelune London is not responsible for lost or stolen packages once they have been marked as delivered. If you experience any issues, please contact your local courier service.
Contact Us
If you have any questions about your order or shipping, feel free to contact us at:
info@amelune-london.com
Thank you for shopping with Amelune London.